Problems Together
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Frequently asked questions
We believe in showing rather than telling. Instead of free trials, we offer customised demonstrations where our team walks you through Ideaonomy using examples from your industry and innovation challenges. This ensures you understand exactly how the platform will work for your specific context.
Our platform is designed for any organisation seeking to solve complex challenges through cross-sector collaboration. Ideaonomy has been used already by government, regulators, industry, research institutions and universities.
Absolutely! Ideaonomy is designed to be accessible to organisations of all sizes. Small companies and niche organisations often benefit significantly from our collaborative approach, as it gives them access to expertise and cross sector partnerships they might not otherwise reach.
Ideaonomy reduces innovation timelines from months to minutes. Our platform accelerates problem identification, uses AI to identify overlapping problems and solutions so you can collaborate rather than duplicate effort, and autonomously connects you with the best global solution providers - all in a fraction of the time traditional approaches require. Time is a luxury we can no longer afford, and Ideaonomy delivers innovation at speed.
IP protection is built into how Ideaonomy works. In most cases, challenges and problems shared on the platform don't contain sensitive IP information - we focus on problem identification rather than detailed solutions. Users have complete control over what they share and the level of detail they provide, so you can easily avoid discussing proprietary information.
Our platform matches problems with other problem owners and existing market solutions to prevent reinventing the wheel. When we identify relevant solution providers, you can take those conversations off-platform where your IP team can get involved, establish NDAs, and handle any proprietary discussions. This means sensitive IP never needs to be shared on the platform itself.
Alternatively we can provide additional protections. Problem submissions can remain anonymous to other users, with only Ideaonomy knowing the author. We can provide records of your intellectual contributions on request, ensuring proper attribution while maintaining confidentiality during initial collaboration stages.
We are fully GDPR compliant with comprehensive privacy policies and joint controller agreements with partners. Our platform uses Google Cloud infrastructure with end-to-end encryption, role-based access controls, and regular security audits. Users control what information they share, and sensitive discussions can be moved off-platform where proper legal protections can be established. We conduct bi-annual security reviews and maintain detailed incident response procedures to ensure your data remains secure.
Our AI approach prioritises transparency, security, and human control. We use AI to enhance collaboration and accelerate innovation, not to access your proprietary information.
- Data usage: We only train on or interact with company data when explicitly provided internal datasets. However, information generated from partners and clients using Ideaonomy (such as problem statements and solution descriptions) can be utilised for AI matching, clustering, and recommendation services - this helps us connect organisations with similar challenges and identify relevant solutions to you across our network. We also use publicly available web information to identify existing solutions and prevent duplication of effort.
- AI infrastructure: We use Google AI services, ensuring enterprise-grade security, privacy protections, and compliance with international data protection standards.
- Human-centric design: AI provides recommendations and insights, but humans make all final decisions.
- Responsible development: We regularly audit our AI usage, maintain clear documentation of AI decision-making processes, and ensure AI enhances rather than replaces human judgment in innovation.
We provide comprehensive support through multiple channels tailored to your preferences:
- Live personalised demo
- Early access for key users and event organisers
- Short instructional videos and step-by-step guides
- Platform reveal workshops during implementation
We work with you to select the combination of training methods that best suits your organisational learning style and needs.
We'd love to discuss your specific needs to understand what customisation you're looking for. While we can accommodate certain organisational requirements, we maintain consistent terminology and workflows across all sectors and countries - this standardisation is fundamental to enabling seamless collaboration between different organisations and removing traditional barriers. We evaluate customisation requests individually to ensure they enhance rather than hinder the collaborative innovation process.